What can I do to settle my store's debt if my card doesn't work?

Billing & plansUpdated on 2026-06-26

If your card isn't working, the fastest and most efficient way to get your store back to normal is to pay via PIX.

How to settle the debt with PIX

On the Billing tab, top up your balance with an amount equal to your store's debt. As soon as the balance comes in, the debt is settled and the store is back to normal.

PIX clears instantly — it's the quickest solution when the card fails.